POTION ROOM FAQ

How do I book a ticket?

Before booking, please read our FAQs and T&Cs.


Scroll down the calendar to find the date that suits you. We have three sittings: 12pm, 3pm and 6pm.

What ticket types are available?

  • £49.50 Standard Adult Ticket
  • £79.50 VIP Full Price Ticket
  • £39.50 Child Ticket *must be attending with an adult holding a standard or VIP ticket
  • £54.50 Child VIP Ticket  *must be attending with an adult holding a standard or VIP ticket

What does it mean if there is only one ticket remaining?

If there is only one ticket remaining, unfortunately this does mean one seat left!

Are tickets refundable?

Tickets are non-refundable.

How do I redeem my voucher?

Please ensure you select from the dropdown the amount of seats/people attending.

What is included with a standard ticket?

Standard Tickets include entry to the Potion Class experience and the full afternoon tea feast.

What is included with the Full Price (VIP) Tickets?

Full price (VIP) tickets includes the full afternoon tea feast + 2 alcoholic drinks from our special Potion Room menu + Limited edition goodie bag.


For more info, view our FAQs and T&Cs.

What if there aren't enough tickets left for a selected date?

If there are not enough tickets left for your selected date, please press the GO BACK to return to the main calendar.

How do I use my voucher code?

If you have a voucher code do the following.

How to redeem:

  1. Check availability of the number of tickets required
  2. Enter the discount code
  3. Select the Number of tickets you require
  4. Check Out

There should be a box to insert a promo code at the top of the window just as you select the date, but before you select the time. It should look similar to the below. There will be a line of text that says Enter Promo Code, click this, enter your code in here and press apply! 

Please note only one code can be used per booking. If you can multiple vouchers they will need to be put through as separate orders, but please use the same name across all bookings so we know you are the same party!

https://cutterandsquidgehelp.zendesk.com/hc/en-gb/articles/360052682894-Potion-Room-How-to-Use-My-Voucher